Here, you can find an overview of the e-mail notifications that the system sends to the employees, trainers and TMS (Training Management System) users. The notifications are sent out daily, by default between 8 AM and 8 PM.
It’s possible to edit the text of email notifications.
Notifications sent to employees:
| Purpose of the notification | When the notification is sent |
| Informing the employee that their Employee portal account has been created and is ready to be activated | When the TMS user sends out the account activation e-mail |
| Informing the employee that they have been registered to a course |
|
| Informing the employee that they have been registered to a classroom training or test | When adding employees to a training time of a published occurrence |
| Reminding the employee that the classroom training or test they are participating in starts in 24 hours | 24 hours before the beginning of the classroom training/test |
| Reminding the employee that the webinar they are participating in starts in 24 hours | 24 hours before the beginning of the webinar |
| Reminding the employee that they have 48 hours to meet the deadline of an online training | 48 hours before the deadline of the online training |
| Informing the employee that the classroom training or test that they were participating in, has been cancelled | When cancelling the training time of a classroom training or test |
| Informing the employee that the course where they were participating in, has been cancelled | When cancelling the occurrence |
Notifications sent to TMS users:
| Purpose of the notification | When the notification is sent |
| Informing the TMS user that their Coursy account has been created and is ready to be activated | When activating Coursy user accounts |
| Enabling a TMS user to reset their Coursy account password | When the TMS user sends out the password reset e-mail |
| Informing the trainer that they are conducting a classroom training or test | When the occurrence gets published |
| Reminding the trainer that the classroom training or test they are conducting starts in 24 hours | 24 hours before the beginning of the classroom training or test |
| Reminding the trainer that the webinar they are conducting starts in 24 hours | 24 hours before the beginning of the webinar |
| Reminding the trainer that the participation protocol of a training is not yet confirmed | If the participation protocol has not been confirmed 24 hours after the end of the classroom training |
| Informing the trainer that the classroom training or test that they are conducting has been cancelled | When the training time of a classroom training or test is cancelled |
| Informing the trainer that a course where they are conducting a classroom training or test has been cancelled | When the occurrence is cancelled |
The “You have been registered to a course” notification
After you publish an occurrence, the system sends out a notification via e-mail to all the employees, who have been added to the occurrence. The notification contains a link to the Employee Portal and information about the course’s trainings.
The information that is displayed for each training:
- The type of training (online training, classroom training or test)
- The training’s name
- The training’s deadline or information about the training time
- If you have registered the employee to the training time before publishing the occurrence, then the notification will also contain an iCalendar file for that training time.
- If you publish the occurrence before registering the employee to the training time, then the message “You are not registered to the training” will be displayed next to the training’s name.
The trainings are displayed as a list in the order that you defined them in the course version detail view.
